Refund Policy
Last Updated: 22nd of August, 2023
1. Digital Products
Eligibility for Refund: Digital access to the Growth Library may be refunded within 14 days of purchase with a stated reason. After 14 days, refunds are not possible.
Process for Requesting a Refund: To request a refund, please follow these steps:a. Contact our support team at support@ewouduphof.com.b. Provide proof of purchase and a stated reason for the refund.c. Allow up to 7 business days for processing.
Refund Method: Refunds will be returned to the original payment method.
2. Consulting & Advisory Services
Eligibility for Refund: Consulting and advisory services are not eligible for refunds. Meetings or training sessions that are cancelled within 2 days of the scheduled date will be charged unless cancelled due to sickness or other important reasons.
Process for Requesting a Refund: If you believe you are eligible for a refund due to exceptional circumstances, please follow these steps:a. Contact our support team at support@ewouduphof.com.b. Provide details of the cancellation and the reason.c. Allow up to 7 business days for processing.
Refund Method: Refunds will be returned to the original payment method.
3. Exclusions
The following products and services are specifically excluded from refunds:
- Digital access to Growth Library after 14 days from purchase.
4. Contact Us
For inquiries related to refunds, please contact:
EJAU Holding B.V.Cort Heyligersstraat 42518PD Den HaagNetherlandsEmail: support@ewouduphof.com