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Responsibilities & Decisions
Define clear roles and decision-making frameworks to enhance team efficiency and accountability.
Challenges
Based on a decade of experience, here's the challenges our clients experience:
Who’s steering this thing?
Without defined roles, chaos reigns. Clarify responsibilities to align and streamline efforts.
Accountability? Anyone?
A culture without accountability leads to blame games. Define clear responsibilities.
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Slooooow changes
Feel like you're steering a giant ship with a small paddle? Speed is essential in ecommerce. Streamline your growth operations to turn that tanker into a speedboat.
Emergency room vibe
Constant crisis kills creativity. Establish clear processes to maintain calm and focus.
Crossed wires and mixed signals
Misaligned goals create confusion. Sync objectives and clarify decisions for harmony.
Who fixes what?
Unclear roles lead to unresolved issues, frustrating everyone involved.
Who's calling the shots?
Decision paralysis stalls growth. Empower with clear decision-making authority.
Course Outline
All of the levels of the Solid Growth program consist of an online course to get everyone on the team on the same level, followed by a workshop to implement the theory together.
Core Processes in marketing & sales
Streamline your efforts and make more impact
Unlock the potential of your business by understanding and optimising the fundamental marketing and sales processes. This insight will streamline your efforts, directly tying every action to your company’s growth objectives and enhancing overall strategic alignment.
Discover essential marketing and sales processes critical for growth.
Understand the role and function of each core process within operations.
Learn methods for effectively mapping and documenting these processes.
Recognise how each process contributes to overall business objectives.
Responsibility Chart
Get clarity in the team
Create clarity and improve efficiency across your team by implementing a detailed responsibility chart. By clearly defining roles and delegating tasks, you’ll foster a more organised, accountable, and productive working environment.
Learn what a responsibility chart is and its importance.
Step-by-step guide to creating a responsibility chart for your team.
Understand how to assign and delegate tasks effectively.
Tips for maintaining and updating the chart as your team evolves.
Issues Tracker
Solving problems as a team
Establish a robust issues tracker to transform your team’s approach to problem-solving. This system will enable efficient identification, logging, and resolution of issues, promoting a proactive, collaborative, and solutions-oriented team culture.
Introduction to the concept of an issues tracker.
Step-by-step guide to setting up an issues tracker.
Tips for effectively logging and monitoring issues.
Strategies for prioritising and resolving issues as a team.
Workshop about this level
Issues meeting based on process map & responsibility chart
I'll review your process map & responsibility chart and see if anything is missing.
Find bottlenecks and solve them immediately
Uncover who has too many responsibilities in the team
Find processes that are unattended
Refine the responsibility chart together
The course is designed to fit into the schedule of someone working full-time.
Videos
Modules
Workshop
Your teacher
Since 2012 I've led and helped growth teams from start-ups to exchange-listed companies. Let me bring a decade of experience to you team.
Marketing teacher
Educated over 1,500 marketers, sharing industry-leading practices and fostering the next generation of marketing leaders.
Growth Advisor
On Decathlon's advisory board, I leverage my extensive experience to guide strategic growth and innovation.
Experienced head of growth
Directed growth strategies for well-known brands, translating ambitious goals into tangible results and sustainable success.
Seasoned entrepreneur
Launched and grew businesses since 2012, navigating the ever-evolving marketing landscape.
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Pricing
Either buy 1 course, of the programme this level is part of. You can mix & match courses if needed. Contact me if you want more information about it.
1 course
Responsibilities & Decisions
Online course access for 5 people
1 live online workshop with entire team
Created for busy growth teams
Based on a decade of experience
5 courses
Growth Operations
Access to 5 levels for your entire team
Extra access for future colleagues
Systematic approach of 5 courses
15 courses
Full Solid Growth Foundation
5x Growth Operations courses
5x Customer Acquisition courses
5x Lifetime Value courses
Access for 10 people
If you have any questions, schedule a call and let's discuss.
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